Customer Service

Most Common Troubleshooting:

If your Lacrosse Technology unit outdoor remote temperature is reading "- - -":

* Please take out the batteries of both the unit and the sensor for about a minute.
* Then be sure to reinsert the batteries into the temperature sensor FIRST, then place the batteries in the clock.
* This should take care of the problem.
* If it does not work the first time repeat this procedure once or twice.
* If the problem persists please let us know.

If your clock or watch has not yet picked up the signal:

Place the clock or watch in a Colorado facing window overnight (the signal is strongest between midnight and sunrise). The clock or watch will likely set itself by the next morning

Contact Us

For all questions:

info@atomicclocks.net

You can also reach us toll-free at 877-627-9029.

Please note that our toll-free number is currently down. Please email us at the address above with your phone number and we'll call you back ASAP.

We will NEVER sell your e-mail address to an outside mailing list. All information you submit to us will remain confidential. We respect the privacy of our customers!