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Customer Service

Contact Info/Customer Service

Please go to our customer service page if you have any questions. This is the fastest way to contact us. Please be sure to read our Frequently Asked Questions as well. You can also reach us or leave us a message by phone at 888-320-8885.

Shipping and Handling

Shipping and Handling is free for orders over $100. Shipping costs will be calculated in real-time before you finalize your order. We ship UPS and USPS Priority Mail.

Sales Tax

A 7% sales tax will be added to your order if you are a Rhode Island resident. No tax will be added elsewhere.


Our Pledge: We will NEVER sell your name or e-mail address to a mailing list. All information you submit to us will remain confidential. We respect the privacy of our customers!!!


Yahoo (our E-Commerce provider) takes seriously the issue of security. Every time you send us your credit card number and your billing and shipping information, they will use industry-standard Secure Sockets Layer (SSL) technology to prevent the information from being intercepted.

Return Policy

Please save all original packaging and printed material. You may return your item within 30 days if you are not satisfied with your order. We will refund your money in full (not including shipping charges) with no restocking fee. We cannot refund your order after 30 days, if the product is damaged/changed in anyway due to accidental or abusive use, or if it is missing any of its orignal packaging/instructions.

Please e-mail us and we'll give you the details on returning an item.

We are not responsible for any return shipping costs & shipping costs are not refundable.

Payment Terms

We accept Master Card and Visa as a form of online payments. If you do not have a credit card or wish not to submit credit card information online you may pay with a personal check (please see below).

Please do not send cash through the mail. We can not accept it. Also we do not accept money orders or COD's.

Personal Checks

We do accept personal checks as a form of payment. Mail your check out as soon as possible after you make your online order. We can not send your order until we receive your check and your check clears. Please allow 5 additional days if paying by personal check.

Make your check payable to :

Atomic Clocks Online

Fraud Policy

Atomic Clocks Online is committed to eliminating fraud on the Internet and by the mail. WE WILL PROSECUTE ANY ATTEMPT AT FRAUD TO THE FULLEST EXTENT OF THE LAW.

Our contact information

By email:

By standard mail:
Atomic Clocks Online
60 Torrey Rd
Cumberland, RI 02864

By phone:
888-320-8885 (between 9 a.m. and 5 p.m. eastern time zone)

Shipping Information:

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Refund, Returns and Cancellation Policies:

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Frequently Asked Questions:

Answer any questions that buyers are likely to have such as how they can check an order’s status, how can they contact you if they have immediate questions, or what shipping options your store offers.

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Who are we? We were one of the first companies to sell atomic clocks on the internet. We were founded in 1999 and are currently celebrating our 17th year in business. We have sold over 250,000 atomic clocks and atomic watches to happy customers all over the United States. We offer discount prices along with the best customer service possible to our valuable customers. All of the products we sell are in new condition, come with a 30 day money back guarantee and a one year factory warranty from the manufacturer.

reasons to shop at atomic clocks online

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Copyright © 1999-2017 Atomic Clocks Online
Raleigh, NC 27617
E-mail us at info@atomicclocks.net
Call us at 888-320-8885.